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At Threadnova, we understand that plans can change. This Cancellation Policy explains how you can cancel your orders and the conditions applicable.

πŸ“Œ Order Cancellation

  • Orders can be canceled before they are shipped
  • Once the order is shipped, cancellation is not allowed

⏱ Cancellation Timeframe

  • You can request cancellation within 12–24 hours of placing the order
  • After this period, the order may be processed and cannot be canceled

πŸ’° Refund on Cancellation

  • If your order is successfully canceled, a full refund will be issued
  • Refund will be processed within 5–7 business days
  • The amount will be credited to your original payment method

🚫 Non-Cancellable Orders

Orders cannot be canceled in the following cases:

  • After the product has been shipped
  • During sale or promotional offers (if specified)
  • Customized or made-to-order products

⚠️ Cancellation by Threadnova

Threadnova reserves the right to cancel any order due to:

  • Product unavailability
  • Payment issues
  • Incorrect pricing or listing errors
  • Suspicious or fraudulent transactions

In such cases, customers will be notified and a full refund will be provided.

πŸ“ž How to Cancel Your Order

To cancel your order, please contact us immediately:

πŸ“§ garmentsthreadnova@gmail.com
πŸ“ž +91 99289 87556

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πŸ“ Address: Office No 708, Sector 07, Mansarovar, Jaipur 302020
πŸ“ž Phone: +91 99289 87556 | +91 99289 27885

πŸ“§ Email: garmentsthreadnova@gmail.com