Cancellation Policy

At Threadnova, we understand that plans can change. This Cancellation Policy explains how you can cancel your orders and the conditions applicable.

📌 Order Cancellation

• Orders can be canceled before they are shipped
• Once the order is shipped, cancellation is not allowed

⏱ Cancellation Timeframe

• You can request cancellation within 12–24 hours of placing the order
• After this period, the order may be processed and cannot be canceled

💰 Refund on Cancellation

• If your order is successfully canceled, a full refund will be issued
• Refund will be processed within 5–7 business days
• The amount will be credited to your original payment method

🚫 Non-Cancellable Orders

Orders cannot be canceled in the following cases:

• After the product has been shipped
• During sale or promotional offers (if specified)
• Customized or made-to-order products

⚠️ Cancellation by Threadnova

Threadnova reserves the right to cancel any order due to:

• Product unavailability
• Payment issues
• Incorrect pricing or listing errors
• Suspicious or fraudulent transactions

In such cases, customers will be notified and a full refund will be provided.

📞 How to Cancel Your Order

To cancel your order, please contact us immediately:

📧 garmentsthreadnova@gmail.com
📞 +91 99289 87556